Error in Creating New Group

I created a group and annotated a copy of Toni Morrison’s Song of Solomon that was shared with my group. Everything was working correctly until I accidently deleted my group when trying to add more group members.

Now, when I go to create a new group, an error comes up saying “Error when creating new group.” I tried a variety of names for the group, thinking that it was possible that the name I used was already in use, but now I’ve tried with ten different names and get the same error every time. I then tried to create a different account with a different email, but the same error came up when I tried to create a group.

Am I doing something wrong? Are there any fixes for this?

Thanks,
Malcolm Margasak
affiliation: Mr. Roache 2 2021

Hi Malcolm,

Thanks for alerting us to this error. It’s a problem on our end, and should be resolved within the next hour or so. Apologies for the inconvenience. I will post an update here when it’s resolved.

Ben Silverman
The Annotation Studio Team

1 Like

Hi Malcolm,

Should be all fixed now. Please let us know if you have any further issues.

Ben Silverman
The Annotation Studio Team

1 Like